This delivery truck is empty!ADD SOME PRODUCTS
Any products without the organic label or seal still meet our food standards but are not certified organic. We do carry products from some local farms that do use conventional pesticides. We're working hard to provide more transparency on every product to allow you to make buying choices that fit your values. If you have any questions about a particular farm or product, please email us at firstname.lastname@example.org.
Farm Link Hawai‘i is an online grocery store dedicated to selling only local food. We let you order what you want, when you want. You can choose from hundreds of unique local fruits, vegetables, meats, poultry, eggs, dairy, and other provisions. There is no fee to create an account and you don’t need to subscribe to an ongoing service.
If you want to let us shop produce for you, order one of our Farmer's Choice Bags where you'll get the best, seasonal fruits and vegetables at the best value. You can optionally subscribe and receive a Farmer's Choice Bag every week (or every other week).
You can view your credit by going to My Account > Delivery History.
Delivery & Pickup
Deliveries are between 9am-5pm. On your delivery day, you will receive a text when the driver is on their way to you and again when the driver has arrived to your location.
You can also choose to pick up your order from a location near you. View your account settings to select one of our pickup points.
- Farm Link Food Hub (743 Waiakamilo Rd, Suite J, Kalihi) - Sundays, Mondays, Wednesdays, Thursdays, Fridays, and Saturdays from 10:00am - 2:00pm. SNAP-EBT accepted
- Sunset Beach Elementary School (59-360 Kamehameha Hwy. Haleiwa) - Thursdays from 2:30 - 3:30pm *$4.99 pick up fee
- Beer Lab University (1010 University Ave, Honolulu) - Sundays and Thursdays from 2:00pm - 4:00pm
- Stage Cafe (1250 Kapiolani Blvd, Honolulu) - Fridays from 1:00pm - 3:00pm
On the delivery day, you will receive a text message first thing in the morning. When your delivery is 2-3 hours out you'll receive another text message with a link to track your place in the route and an updated ETA. You'll receive another text message when your stop is next, and a final text message when the driver is arriving. We believe in over-communication!
If we aren't able to reach you and you haven't left a cooler out for us, we will include ice packs in your box. On your next delivery day, you can set out the boxes for us to pick up.
If you live in a gated complex and our driver is unable to gain access to drop off directly at your unit, we will not be able to complete your delivery and will have to reschedule for another day.
Most of our pick-up locations will allow you to leave packaging behind for reuse. At this time, Beer Lab University is not able to accept packaging returns.
Unfortunately, we’re no longer able to reuse ice packs, but we’re happy to take them off your hands and dispose of them. The gel inside the packs is nontoxic and can be disposed of down the drain; chase with hot water to liquify.
If you'd still like to send your driver a virtual thank you, please contact customer support at (808) 201-5252 or at email@example.com.
If you are a SNAP-EBT customer and are unable to cancel your scheduled delivery, please contact us at firstname.lastname@example.org or at (808)201-5252.
For any missing items that are not known shorts, please contact Farm Link support at email@example.com or call us at (808) 201-5252. We will ensure a 150% credit is issued to your account for the error! (Please note: for known shorts, you will receive an email on the day of your order to notify you of any shortages which will then be noted on your invoice with a $0.00 price point next to the item).
For any and all other discrepancies or questions about your order, please reach out at firstname.lastname@example.org or call us at (808) 201-5252.
The item you put in your cart is an approximate size, and then we adjust your order after it is packed to match the exact weight that you receive. Most of our meats range by half a pound. Some cuts such as a large roast may range by as much as 2 pounds and that is noted on those specific products.
For example, if you order an "Approx. 1 lb" Grass-fed Sirloin Steak for $12.99, the steak you receive will be between 0.75 and 1.25 pounds. To calculate the price of this steak, we use the per pound price of $12.99 and multiply by the actual weight received. So if your steak is 1.2 lbs, then the total for this item will be adjusted to $15.59 (1.2 lbs * $12.99).
How do I redeem a gift certificate? Enter the gift code in the Discount Code field of the shopping cart. Gift card codes apply as a credit on your account. Your credit will apply automatically to your next order and can be viewed by going to My Account > Delivery History. Your credit will NOT appear in your cart, but will always be visible under Delivery History and on your payment receipt.
I didn't receive my gift card email! What do I do? No problem, just let us know at email@example.com and we will reissue it for you.
If you already have a SNAP-EBT card, then simply complete our quick signup form to create a SNAP-EBT account with us. Or, contact us at (808) 201-5252 or firstname.lastname@example.org. Once your account is set up, you can place an order at any time. Edit your order up until midnight the day before delivery.
On delivery day, we'll text you with updates as your driver is on their way, and your driver will swipe your EBT card on your doorstep. And, you'll automatically get unlimited 50% off fresh and frozen fruits and vegetables through our partnership with the DA BUX Double Up Food Bucks program!
For full details, please visit our SNAP-EBT page.
What Our Customers Say
"This is the most innovative program ever! I get the freshest fruits and vegetables with a huge discount with my EBT card, and getting it delivered to my front door is amazing and convenient."
LOCAL FOOD LOVER
“I love the variety of fruits and veggies that Farm Link offers. Explore, explore, explore with your Farm Link box!”
LOCAL FOOD LOVER
“We use Farm Link to find staples as well as specialty items like squash blossoms and poha berries. It’s an easy way for us to provide fresh products on the menu at Fête.”
CO-OWNER, FÊTE HAWAIʻI
“Farm Link Hawai‘i has become an important part of Kahumana Organic Farms’ marketing and distribution network, helping us find new buyers and distributing our produce throughout O‘ahu.“
FARM MANAGER, KAHUMANA ORGANIC FARMS