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The Basics

While every product we carry is local, not all are USDA certified organic. Any organic products will say "organic" in the product description and include the USDA Certified Organic seal on the product photo.

Any products without the organic label or seal still meet our food standards but are not certified organic. We do carry products from some local farms that do use conventional pesticides. We're working hard to provide more transparency on every product to allow you to make buying choices that fit your values. If you have any questions about a particular farm, product, please email us at support@farmlinkhawaii.com.
All of them! Farm Link Hawai‘i only sells local products. All of our produce is grown in the State of Hawai‘i. Any meat products must be raised their entire life and slaughtered in Hawai‘i. Any value-added products must be made with at least 50% ingredients (by value) grown in Hawai‘i. Read more details on our food standards page.
Our ever-changing climate and small farmer production means there is a lot of variability in what's available in a given week. We work with our producers to increase consistency, but we always encourage shoppers to be bold and try something new if you don't find your favorite item.
Yes, there is a $30 minimum for all orders. Home delivery is a flat $15 fee. Most of our pickup locations do not charge a fee.
Farm Link currently delivers to most regions of O‘ahu every Wednesday and Saturday. To receive an order on Wednesday, finish placing your order by Saturday 6pm. For Saturday delivery, order by Wednesday 6pm.
Kind of, but not exactly. Most Community Supported Agriculture programs (CSAs) offer produce box subscriptions where buyers prepay for future deliveries and most don't allow you to choose what you get.

Farm Link Hawai‘i is more of an online grocery dedicated to selling only local food. We let you order what you want, when you want. You can choose from hundreds of unique local fruits, vegetables, meats, poultry, eggs, dairy, and other provisions. There is no fee to create an account and you don’t need to subscribe to an ongoing service.

If you want to let us shop produce for you, order one of our Farmer's Choice Bags where you'll get the best, seasonal fruits and vegetables at the best value. You can optionally subscribe and receive a Farmer's Choice Bag every week (or every other week).
Due to COVID-19, we've seen an enormous increase in signups. Our small operation is working hard to meet everyone's needs and help our local farmers grow and sell more food. We don't have any estimates on when a customer will be removed from the waitlist, but we thank you for your patience as we figure it out.
While we source product from neighbor islands, we do not yet deliver to customers outside of O‘ahu.

 

Delivery & Pickup

We deliver to the following orange areas on O‘ahu. Deliveries are between 9am-6pm both days. We are working to provide smaller delivery windows, please bear with us.

We will not be able to deliver, at this time, to the following locations (we plan to expand our delivery coverage to all of O‘ahu by the end of 2020):

  • East of Sunset Beach
  • North of the Hygienic Store in Kahalu'u
  • North of Ko Olina
  • Military bases & housing
Pickup Locations
You can also choose to pick up your order from a location near you. View your account settings to select one of our pickup points. 

  • Banán (University Store) - Wednesdays and Saturdays from Noon-3pm
  • Kokua Hawai'i Community Center (Hale'iwa) - Wednesdays and Saturdays from 3pm-6pm
  • Kalapawai Cafe (Kapolei) - Wednesdays and Saturdays from 4pm-7pm
  • Lanikai Brewing Company (Kailua) - Wednesdays and Saturdays from 2pm-5pm
Wednesday and Saturday, but we plan to add more days in the near future.
Our current home deliver window is worse than the cable guy's! We'll deliver sometime between 9am and 6pm. We are working hard to redo our routing and software to be able to define much shorter delivery windows. Thank you for your patience!

On the delivery day, you will receive at text message when your stop is next so you can look out for the driver. And you'll receive another text message when the driver is arriving. Please remember to practice social distancing and stay at least six feet away at all times.
No, but please go to your preferences page and specify a note to the driver so she knows where to drop off your perishable goods in case you're not home. It's best if you can leave out a big cooler with an ice pack so our driver can keep your items fresh.
Contact support@farmlinkhawaii.com if you missed a delivery or pickup. We cannot refund your order if you weren't available, but we may be able to find a way for you to still retrieve your order.
We cannot take back any packing materials for sanitation reasons. However, we are working to switch to reusable bins and compostable packaging in the near future. Thank you for your patience as we reduce our waste stream.
We pay our delivery drivers living wages with benefits and tips are not expected. If you feel like giving a bit extra, consider purchasing a gift certificate to share the gift of local food with a neighbor. Also, fruit pies. We won't turn down fruit pies.

 

Ordering

Yes! With our new marketplace software, you can keep adjusting your order up until the cutoff time (Wed or Sat 6pm). We add new product availability all the time so make sure to check back in frequently to keep adding to your shopping cart.
If there is a discrepancy or question about your order, contact Farm Link support at support@farmlinkhawaii.com or call us at (808) 201-5252.
Our Farmer's Choice Bag contains in-season produce from our best local farmers. It's like a CSA bag from many local farmers that you can order when you want or you can set it and forget it by choosing an "Every Week" frequency when adding it to your shopping cart.
There are many variables that impact our local farmers and ranchers: weather, pests, labor, and logistics. Due to these factors and Farm Link's short supply-chain, sometimes our local farmers may not have your expected item. When this happens, we do our best to swap it out with a similar item. If you're unhappy with the substitution, contact us at support@farmlinkhawaii.com and we'll do our best to make it right.
Yes! Our new software platform allows you to purchase gift certificates. Help spread the local food love!

 

Payment

Your card will be charged after the order cutoff time (Wed or Sun 6pm). If there are any changes to your order after you're charged, they will show up on your statement as an additional debit or credit.
We will attempt to charge your credit card sometime between the order cutoff and delivery times. If the charge is declined, we will send you an email asking you to login and ensure your card details are correct or to call your bank to resolve the situation. We will try again to charge your card later that day. If your card is declined a second time, we will not deliver your order.
If you need to update your credit card on file, click on My Account > Account Info and scroll down to the Payment Info section.
We do not accept SNAP-EBT at this time, but are in the application process. We hope to be approved and accepting EBT in late 2020.

 

What Our Customers Say


“I love the variety of fruits and veggies that Farm Link offers. Explore, explore, explore with your Farm Link box!”

MEETA VU

LOCAL FOOD LOVER

“Since 2015, Farm Link has helped us source the best local ingredients for our two restaurants and catering business. We get consistently high quality produce while supporting a network of local growers.”

JENNIFER HEE

CHEF, JUICY BREW CAFE

“We use Farm Link to find staples as well as specialty items like squash blossoms and poha berries. It’s an easy way for us to provide fresh products on the menu at Fête.”

ROBYNNE MAII

CO-OWNER, FÊTE HAWAIʻI

“Farm Link Hawai‘i has become an important part of Kahumana Organic Farms’ marketing and distribution network, helping us find new buyers and distributing our produce throughout O‘ahu.“

CHRISTIAN ZUCKERMAN

FARM MANAGER, KAHUMANA ORGANIC FARMS


Our mission is to create a thriving, equitable local food system by empowering local farmers and improving access to local foods.

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